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Privacy & data

Delete your account

Settings → Account → Delete account. Your data is deleted immediately.

  1. 1

    Open the settings

    In the app, open Settings → Account and scroll to Delete account.

  2. 2

    Confirm it is you

    For security, we ask you to confirm that it is you — for example with a code sent to your e-mail address.

  3. 3

    Done

    Your account, sessions, tool-run history and subscription records are deleted, and your visits in our visit statistics are no longer linked to you. An active subscription is cancelled.

Some records outlive the account by design: security and e-mail logs keep their rows without your user reference until their own retention ends, and invoices issued by QR-bill must be kept for ten years by law.

There are no images to delete — we never had them. The originals and results on your own devices stay where you saved them.

Still stuck?

Write to us — a person answers on working days, in German, French, Italian or English.