Skip to content

Privacy & data

What we store

Your account, sessions, a list of tool runs, billing records, visit statistics and short-lived logs — never your images.

DataKept for
Account: e-mail, optional name, optional password hash, language, plan, settingsUntil you delete the account
Sessions: session token, browser and device description, last activity30 days or until you log out
Tool runs: tool, status, start and end time — nothing about the images13 months
Billing: plan, subscription, Stripe customer reference (no card data)As long as the account exists and the law requires
E-mail log: the e-mails we sent you (incl. product news)90 days
Security logs: audit entries, rate-limit counters (partly with IP address)IP addresses removed or expired within 90 days
Error reports: technical error details, page and browser — tool errors only as a code, never image content90 days after the last occurrence
Visit statistics: pages visited, how the visit started, device, browser and country — pseudonymous, no IP address, nothing from your images13 months after the visit

Product news: a new account occasionally receives e-mails about new features and improvements (the sign-up form says so); an account from before October 2026 only once you switch them on in Settings → Account → E-mails. Switch them off there, or with the unsubscribe link in any such e-mail — no sign-in needed. E-mails about your account, sign-in and billing keep arriving, and so do notices we are legally required to send (for example a change to our terms of use), even with product news switched off.

Your browser also keeps your appearance setting (light/dark) and, if you picked a plan before signing up, that choice — both only on your device. For the visit statistics, it keeps a temporary visit identifier, how the visit started and the time of your last activity, all only until you close the tab.

We use no third-party analytics, no advertising and no third-party scripts; our own visit statistics stay on our server. You can object to them by writing to support@schweizerimg.ch. SchweizerIMG is hosted in Switzerland. The full list, including recipients such as our e-mail provider and Stripe, is in the privacy policy.

Still stuck?

Write to us — a person answers on working days, in German, French, Italian or English.